Ennoview also collects and retains information you submit to us, including the email address of individuals that post messages to our community forums or communicate with us via email. It is up to you whether to submit information to us and how much information to provide. If you choose to become a Ennoview customer or partner, we may ask for other personally identifiable information, and/or information used to monitor performance and protect our intellectual property rights. This additional collected information is defined in the software End User License Agreement (EULA), Partner Agreement, Terms of Service Agreement, or other related documentation.
If individuals submit resumes or employment applications online, we may ask for specific contact information, such as name, address, phone number, email address, and employment history. This information is collected and used to assess the individual’s qualifications for an open position within the company.
Use of Collected Information
Ennoview collects and uses your information to operate and improve our site and services. These uses may include providing you with more effective customer service; making the site easier to use by eliminating the need to repeatedly enter the same information; performing research and analysis aimed at improving our products, services, and technologies; helping to diagnose technical problems; and other business functions.
We may also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may occasionally send emails to our customers regarding new features and upgrades to our products. Customers wishing to opt out of such emails can modify their subscriptions by using the Mailing Lists link in the left-hand menu of the Account Management section of the Ennoview Portal. Customers are responsible for maintaining the confidentiality and security of their user registration and passwords.
We do not send email to non-customers, except in cases where those email addresses are used as points-of-contact when a product or service is ordered, trial licenses are issued, technical support is required, or information is requested.
Disclosure of Personal Information
Except as described in this statement, Ennoview will not disclose personally identifying information about our customers to third parties without consent. We may share information regarding license verification, validation, and upgrade services to registered partners of Ennoview. We may access or disclose information about you when it is required by law, such as pursuant to a subpoena or other judicial order, to enforce our agreements of policies governing your use of Ennoview products and services, and/or to protect our intellectual property rights.
Security of Personal Information
Ennoview is committed to protecting the security of your personal information. We employ industry-standard security measures to protect the loss, misuse, and alteration of the information we collect. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. While on a secure page, site visitors will notice a security icon on the bottom of the visitor’s browser.
7003 Presidents Drive, Suite 800
Orlando, FL 32809
Last updated August 27, 2010